{"id":6943,"date":"2020-01-02T23:38:06","date_gmt":"2020-01-03T04:38:06","guid":{"rendered":"https:\/\/www.jitendrazaa.com\/blog\/?p=6943"},"modified":"2020-07-11T03:04:04","modified_gmt":"2020-07-11T07:04:04","slug":"trailhead-challenge-errors-solutions","status":"publish","type":"post","link":"https:\/\/www.jitendrazaa.com\/blog\/salesforce\/trailhead-challenge-errors-solutions\/","title":{"rendered":"Trailhead Challenge Errors &#038; Solutions"},"content":{"rendered":"\n<p class=\"justify\">Sometime Salesforce Trailhead Challenge requirement and actual solution doesn&#8217;t go hand in hand. And seems many others also face same issue , Thats why I would be making notes on how I fixed Trailhead challenge issue.<\/p>\n\n\n\n<p class=\"justify\">Note : I would not be sharing solutions of Trailhead challenge , I will post fix only when there is discrepancy in what&#8217;s being asked and what worked. <\/p>\n\n\n\n<p><a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/projects\/set-up-case-escalation-entitlements\">Setup Escalation and Entitlement <\/a><\/p>\n\n\n\n<p class=\"justify\">Solution to this challenge would not work if you have Person Account enabled in Org. Try solution in non Person Account Org. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Error<\/strong> : The second Block Price for the Mobile Control Center App is not configured correctly. Check the Lower Bound, Upper Bound, and Price.<\/h3>\n\n\n\n<p><a href=\"https:\/\/trailhead.salesforce.com\/en\/content\/learn\/modules\/pricing-methods-for-salesforce-cpq\/implement-block-pricing\">Pricing Methods for Salesforce CPQ &#8211; Implement Block Pricing<\/a><\/p>\n\n\n\n<p class=\"justify\"><strong>Solution<\/strong> : Create Block Line items as per below image. Salesforce is clearly asking for 1-4 but it needs 5 as upper limit. 5-10 but it needs 11 as upper limit.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"178\" src=\"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-10-at-11.36.43-PM.png?resize=1024%2C178&#038;ssl=1\" alt=\"\" class=\"wp-image-6944\" srcset=\"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-10-at-11.36.43-PM.png?resize=1024%2C178&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-10-at-11.36.43-PM.png?resize=300%2C52&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-10-at-11.36.43-PM.png?resize=768%2C134&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-10-at-11.36.43-PM.png?resize=1200%2C209&amp;ssl=1 1200w, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-10-at-11.36.43-PM.png?w=1305&amp;ssl=1 1305w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Error : We can\u2019t find the Product family named Service Packages<\/h3>\n\n\n\n<p class=\"justify\">While trying completing trailhead challenge <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/projects\/manage-products-prices-quotes-orders\/create-customize-products\">Create and Customize Products<\/a> , I kept getting error <em>We can\u2019t find the Product family named Service Packages<\/em>. Everything was correct in my org but this error was persistant. Then I temporarily changed org and clicked on challenge button. It failed and then switched to actual org again and this time challenge completed successfully. It seems some kind of caching issue which gets cleared after switching org to check challenge.  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Solutions to error or problem faced while completing Trailhead Challenges<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"jz_research_post":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9],"tags":[290,487],"class_list":["post-6943","post","type-post","status-publish","format-standard","hentry","category-salesforce","tag-trailhead","tag-trailhead-challenge"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":6375,"url":"https:\/\/www.jitendrazaa.com\/blog\/salesforce\/trailhead-widget-for-any-website\/","url_meta":{"origin":6943,"position":0},"title":"Trailhead Widget for your Website","author":"Jitendra","date":"December 21, 2017","format":false,"excerpt":"Show your hard earned badges by adding Trailhead Widget on your Website or Blog","rel":"","context":"In &quot;Salesforce&quot;","block_context":{"text":"Salesforce","link":"https:\/\/www.jitendrazaa.com\/blog\/category\/salesforce\/"},"img":{"alt_text":"Trailhead Widget for websites","src":"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2017\/12\/Screenshot-2017-12-20-19.56.09.png?fit=839%2C887&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2017\/12\/Screenshot-2017-12-20-19.56.09.png?fit=839%2C887&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2017\/12\/Screenshot-2017-12-20-19.56.09.png?fit=839%2C887&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2017\/12\/Screenshot-2017-12-20-19.56.09.png?fit=839%2C887&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":4240,"url":"https:\/\/www.jitendrazaa.com\/blog\/salesforce\/how-to-become-salesforce-admin-and-developer-trailhead-is-good-answer\/","url_meta":{"origin":6943,"position":1},"title":"How to start learning Salesforce &#8211;  Trailhead is good answer","author":"Jitendra","date":"February 9, 2015","format":false,"excerpt":"In last 3-4\u00a0years, Salesforce is well known cloud computing platform between\u00a0IT professionals and fresh college graduates. Dreamforce, well known for largest conference on planet breaking its own record every year. Salesforce is also\u00a0top Innovative company in world as per forbes. Change is inevitable - well adapted by Salesforce.\u00a0Unlike traditional languages,\u2026","rel":"","context":"In &quot;Salesforce&quot;","block_context":{"text":"Salesforce","link":"https:\/\/www.jitendrazaa.com\/blog\/category\/salesforce\/"},"img":{"alt_text":"Trailhead - Data Security","src":"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/02\/Trailhead-Data-Security.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/02\/Trailhead-Data-Security.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/02\/Trailhead-Data-Security.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/02\/Trailhead-Data-Security.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":5426,"url":"https:\/\/www.jitendrazaa.com\/blog\/salesforce\/new-trail-in-trailhead-navigate-the-salesforce-advantage\/","url_meta":{"origin":6943,"position":2},"title":"New Trail in Trailhead &#8211; Navigate the Salesforce Advantage","author":"Jitendra","date":"March 27, 2016","format":false,"excerpt":"Navigate the Salesforce Advantage - New learning module and project added to Trailhead","rel":"","context":"In &quot;Salesforce&quot;","block_context":{"text":"Salesforce","link":"https:\/\/www.jitendrazaa.com\/blog\/category\/salesforce\/"},"img":{"alt_text":"Salesforce Success Model - Trailhead","src":"https:\/\/i0.wp.com\/developer.salesforce.com\/resource\/images\/trailhead\/badges\/modules\/trailhead_module_advantage_salesforce_success_model.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":5113,"url":"https:\/\/www.jitendrazaa.com\/blog\/salesforce\/merry-trailhead-and-happy-new-year-full-of-goodies\/","url_meta":{"origin":6943,"position":3},"title":"Merry Trailhead and Happy New Year full of goodies","author":"Jitendra","date":"December 24, 2015","format":false,"excerpt":"Trailhead wishes every Salesforce Admin, Developer, Business users\u00a0a very \"Merry Christmas\" and \"Happy New Year\" with lots of goodies in form of new modules and project. I have always been big fan of Trailhead and already wrote few articles previously. It has huge response, support and expectation from community. We\u2026","rel":"","context":"In &quot;Salesforce&quot;","block_context":{"text":"Salesforce","link":"https:\/\/www.jitendrazaa.com\/blog\/category\/salesforce\/"},"img":{"alt_text":"Prizes - Build a Battle Station App","src":"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/12\/Prizes-Build-a-Battle-Station-App.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/12\/Prizes-Build-a-Battle-Station-App.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/12\/Prizes-Build-a-Battle-Station-App.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/12\/Prizes-Build-a-Battle-Station-App.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":4769,"url":"https:\/\/www.jitendrazaa.com\/blog\/salesforce\/event-monitoring-and-trailhead\/","url_meta":{"origin":6943,"position":4},"title":"Event Monitoring and Trailhead","author":"Jitendra","date":"August 25, 2015","format":false,"excerpt":"This is one of most awaited functionality provided by Salesforce platform recently. In many projects,\u00a0we were getting request from clients on different kind of \u00a0auditing reports like \"most used functionality by users, who is exporting reports, API call usage, link clicks\" etc. Event monitoring tool helps to provide many information\u2026","rel":"","context":"In &quot;Salesforce&quot;","block_context":{"text":"Salesforce","link":"https:\/\/www.jitendrazaa.com\/blog\/category\/salesforce\/"},"img":{"alt_text":"Login by User - Event monitoring","src":"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/08\/elf_num_logins_by_user.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/08\/elf_num_logins_by_user.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/08\/elf_num_logins_by_user.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/08\/elf_num_logins_by_user.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":4287,"url":"https:\/\/www.jitendrazaa.com\/blog\/salesforce\/learning-lightning-component-trailhead-way\/","url_meta":{"origin":6943,"position":5},"title":"Learning Lightning Component &#8211; Trailhead way","author":"Jitendra","date":"March 19, 2015","format":false,"excerpt":"In Previous article, I\u00a0have introduced what is Trailhead and why employer should start using it to train Salesforce developers and Admins. At the time of writing this article, there are already 16 modules to be learned from it. Recently Salesforce has added some more awesome tutorial\u00a0and \u00a0In this article, I\u2026","rel":"","context":"In &quot;Salesforce&quot;","block_context":{"text":"Salesforce","link":"https:\/\/www.jitendrazaa.com\/blog\/category\/salesforce\/"},"img":{"alt_text":"Learn Lightning Component Trailhead way","src":"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/03\/Learn-Lightning-Trailhead-way-1024x576.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/03\/Learn-Lightning-Trailhead-way-1024x576.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.jitendrazaa.com\/blog\/wp-content\/uploads\/2015\/03\/Learn-Lightning-Trailhead-way-1024x576.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.jitendrazaa.com\/blog\/wp-json\/wp\/v2\/posts\/6943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jitendrazaa.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jitendrazaa.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jitendrazaa.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jitendrazaa.com\/blog\/wp-json\/wp\/v2\/comments?post=6943"}],"version-history":[{"count":4,"href":"https:\/\/www.jitendrazaa.com\/blog\/wp-json\/wp\/v2\/posts\/6943\/revisions"}],"predecessor-version":[{"id":7145,"href":"https:\/\/www.jitendrazaa.com\/blog\/wp-json\/wp\/v2\/posts\/6943\/revisions\/7145"}],"wp:attachment":[{"href":"https:\/\/www.jitendrazaa.com\/blog\/wp-json\/wp\/v2\/media?parent=6943"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jitendrazaa.com\/blog\/wp-json\/wp\/v2\/categories?post=6943"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jitendrazaa.com\/blog\/wp-json\/wp\/v2\/tags?post=6943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}