Tag: Service Cloud Console
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Guide to setup Omni Channel in Salesforce with Video
Step by step guide to know about Omni Channel and how does it makes Call Centre Queue Manager’s life easier in Salesforce Service Cloud
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Setting up LiveAgent in Salesforce – Video Tutorial
This Video tutorial will help on basics of LiveAgent in Salesforce. It will Explain How to enable Live Agent How to add Chat Buttons How to add Skills and Agent Configuration Adding Deployment Chartlets Setup Service Cloud Console to use with Live Agent